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Select a Customer Service request type
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Online requests are only monitored during business hours, 8:00am to 5:00pm Monday to Friday, excluding Public Holidays. For urgent matters contact Council's After Hours Call Centre on (07) 4932 9000 or 1300 22 55 77.

Below is a list of the request types that you can either lodge online or where applicable select to list related requests. Please select the required type and click the Next button to continue or alternatively click the description (where available) to list the related request types.
 Request TypesInstructions
eServices Customer Forms Log your Property Search, Building File Request or Adjoining Owner Details here!
Local Laws Report illegal dumping and litter here!
FRW - Water and sewer Water leaking? Sewer Blocked? Lodge a customer request here. If it can not wait for the next day please call 1300 22 55 77 ASAP.
Missed Bins Services Report your missed general and recycling bin services here!
All other requests Pot hole? Compliment or complaint? Let us know!
Strategic Planning  
Rockhampton Regional Council (RRC) is committed to helping you protect your privacy. The information provided by you and information retrieved from databases held by RRC and displayed to you online is intended for the sole use of the authenticated user for the purpose of enhancing customer interaction with RRC and in the provision of information and e-services. Authorised RRC staff and contractors may access this information, upon your request or to assist you in using the service. Except as otherwise stated, personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to any other person or agency external to RRC without your consent unless required or authorised by law.
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